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Frequently Asked Questions

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  • Do you require a deposit?
    We require a $25 non-refundable deposit to book inflatables and balloon decor. The deposit is applied towards the total of your rental. If you need to cancel your event, we will hold your deposit and you can reschedule for any future date. If you reschedule your event more than once, there will be a $25 inconvenience fee
  • Does the price include delivery and setup?
    We offer free pickups within a 15-mile radius of Grand Junction. Delivery fees range from $30 to $200. We also deliver between Montrose to Rifle, If you're outside our free pickup area, we recommend reaching out for a quote before booking.
  • What happens if I need to cancel?
    If you need to cancel your event, we will hold your $25 non-refundable deposit and you can reschedule for any future date. When you are ready to reschedule, the deposit will be applied to your new event date. If you reschedule your event more than once, there will be a $25 inconvenience fee. We ask as a courtesy that you give us as much notice as possible when cancelling and/or rescheduling.
  • What is included with my inflatable rental?
    Inflatable Blower 100FT Extension Cord Rule Sign Sandbags for indoor or stakes for outdoor events
  • What is your bad weather policy?
    One of the greatest dangers when using inflatables is wind. A strong gust of wind can pull the stakes anchoring an inflatable out of the ground and send it flying through the air with people on it. Inflatables must be deflated when winds reach 15 mph. No exceptions. If it is raining the day of your event and you decide to cancel, the deposit will be held and you are able to reschedule for any future date. The rain will not hurt our inflatables. We encourage you not to cancel due to rain, as most times it is only scattered showers. You have until 7:00am the morning of your rental to let us know if you are going to postpone.
  • Will the inflatable's be clean?
    Your rental will be totally clean! We wash, sanitize, and dry our inflatables immediately after each use.
  • What surfaces do you set up on?
    We can set up on grass, turf, asphalt, concrete, pavers, or inside a venue or home. We cannot under any circumstances set up on rocks, gravel, or dirt PLEASE NOTE: Access to an outlet is required for all events as we do not offer generators
  • What forms of payment do you accept?
    We accept Venmo, credit and debit cards, as well as cash. If paying by cash, please have exact change as we do not carry cash. Payment in full is due at the time of your event
  • Do you allow customers to put their own balloons on the inflatables?
    We do allow it! In your initial booking email we will send out specific instructions and guidelines that explain how to safely add your own decor to our bouncers. Customers may also hire outside balloon vendors if preferred but they must abide by our balloon guidelines
  • Bounce House no-no's!
    There are no shoes, food, drinks, face paint, confetti, gender reveal dust/powder, pen/marker/crayon/paint/etc. allowed on the bounce house as this can cause the vinyl to pop, rip, or stain. Any damage (beyond typical wear and tear) will result in an additional fee to repair or replace the damage done. We do not set up at events with face paint. Face paint (even washable) permanently stains the bouncers. If any face paint gets on the bouncer the client will be held responsible for replacement costs.
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